What information we collect
We may ask you to provide the following information:
- Contact information, including email address and phone number
- Demographic information such as address, postcode, country.
- Any relevant information related to order of the goods.
Information collection, use and sharing
We are the sole owners of the information collected on this site. We only have access/collect information that you voluntarily hive us. We will not sell or rent the information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. E.g. to deliver an order.
How We Use the Information
We use the information you provide about yourself to fulfill your order for our goods, to respond to your inquiries about your order and to notify you about the status of your order. From time to time we may also send you additional information about our products in special promotional mailings.
We also may disclose such information in response to a law enforcement agency’s requests. And finally we may disclose personal information in response to a charge-back inquiry from our merchant bank about your payment for goods. We will not sell or transfer personally identifiable information provided to us to parties outside of our company except as described above
Personal information protection principles:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
The computers/servers in which we store personally identifiable information are kept in a secure environment.
Alpha surgical is accountable for the protection of all personal information within the organization’s possession or control, including any personal information that has been transferred to a third party for regulatory, legal or processing purposes.
Alpha surgical will require a comparable level of protection of this information from its third party relations
How to Contact Us
Phone: (+254) 20 357 1210 / 738 789 678